Lexus RC News· Premium Member
Discussion Starter · #1 ·
Automotive News tells us that all new Lexus Models will regularly report their condition to dealerships, or 'phone home'.
Starting with the 2016 ES Lexus will offer Enform Service Connect, which will bundle with the larger Enform service.
The cars will submit telematics information regarding their conditions and mileage to Lexus dealerships. Unclear if they will go to the home dealership, or any and all dealers within a certain radius.
Essentially your dealer will be able to remotely investigate a check engine light or other dire alerts on the dash. "I think this is the progression of what's expected from a luxury brand in particular," Brian Bolain, marketing manager for Lexus, told Automotive News. "There's just the expectation that you're being cared for."
Bolain went on to say, "For the person who doesn't want to view it as, 'You're being invasive,' the other person is viewing it as, 'You're watching out for me and I don't have to worry about stuff.'"
There will be no additional cost over the current Enform service. $139 per year nets you all Enform functions plus the new Service Connect.