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Discussion Starter · #1 ·


Pied Piper sent out mystery shoppers to gather data on dealerships between July 2013 and June 2014. The shoppers scored sales people on a variety of metrics at different points through the car buying process.

Lexus came in at third this year on the list behind Mercedes-Benz and Infiniti. Jaguar, Lexus, and Mercedes-Benz have ranked among the top ten brands for the past 10 years of this study.

Have you been to a Lexus dealership recently? How did you find the experience there?

 

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Discussion Starter · #6 ·
Usually Porsche dealerships are pretty small and share with other brands. Lexus is a bigger company with more models. I think it makes sense that they put more into their dealerships.

 
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