Join Date: Oct 2015
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Am a Lexus fanatic, currently own 2 LX570, 1 GX470 and 2 RC - F. Yesterday was driving the 2015 RC - F with 2,600 miles, in a not so pleasant part of Oakland, at a traffic light of a busy intersection the car splutters and stops. Turn the ignition, starter motor turns over but it does not start. Get tow truck and send it back to Pleasanton Lexus.
Call the dealer today - the fuel pump failed, really, a luxtury flag ship and the fuel pump fails below 3,000 miles.
Call Lexus National - is the dealer replacing it under warranty is the question I get back from them. No apologies, no feedback, nothing....So much for customer service.
Guess it is time to change by driving preference. Would stay away from the RC F. Personally am dumping Lexus.
Two youngsters drove by me in a new Mustang and sniggered "nice car" as they drove off while it was being loaded on a flatbed. Maybe I should go with Ford instead.